I
Returns — not satisfied, refunded
Returns accepted within 24h if the item is mis-described, at fault of the shop, or damaged in transit. For graded items (slabs), keep the seal intact to be eligible for a return.
Every crew member (customer) who comes aboard is protected by the following rules — fair, clear, no "hidden laws".
II
Shipping — delivered on favorable winds
Nationwide delivery via trusted carriers, shock/moisture-proof packaging for high-value cards. Free shipping on orders over 500,000₫. Estimated delivery 2–5 days depending on region.
III
Payment — transparent, no hidden fees
Bank QR transfer and card payment supported. The displayed price is final — no extra fees at checkout beyond the shipping fee shown before you order.
IV
Privacy — your information is your own treasure
Personal information and order history are used only to process transactions and support you — never shared with third parties beyond shipping purposes.
V
Graded card guarantee
Slabs (PSA/BGS/CGC/ARS...) are guaranteed to match the grade shown on the case/label. If a discrepancy from the grading company’s record is found, you get a 100% refund.